Shipping policy
Shipping Policy
At HSN, we ensure that your order reaches you safely and promptly.
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Order Processing: All orders are processed within 1–3 business days after confirmation.
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Delivery Timeline: Orders are typically delivered within 4–7 business days, depending on your location.
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Shipping Charges: Shipping charges (if applicable) will be calculated at checkout.
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Packaging: Each product is securely packed to prevent damage during transit and arrives ready to gift.
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Order Tracking: Once your order is dispatched, you will receive tracking details to monitor your shipment.
Please note: Delivery timelines may vary during holidays, festive seasons, or due to unforeseen logistics delays.
Return Policy
We want you to love your purchase. If for any reason you are not satisfied, we offer an easy return process.
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Return Window: Returns are accepted within 7 days of delivery.
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Eligibility: Items must be unused, in original condition, and returned with the original packaging.
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Non-Returnable Items: Products that have been used, damaged after delivery, or returned without proper packaging will not be eligible for return.
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Return Process: To initiate a return, please contact us with your order details. Our team will guide you through the process.
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Refunds: Once the returned item is received and inspected, eligible refunds will be processed to the original payment method within 5–7 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.
Need Help?
For any shipping or return-related queries, please reach out to our support team. We are happy to assist you, email us at info@hsnonline.in